Command C

About

Business description

Command C saves ecommerce retailers from outdated tech & ineffective operations to propel growth. We migrate, optimize and solve complex technical challenges for ecommerce merchants.

Though the spirit of the site’s original design has been honored by this rebuild, many improvements and additions work together to create a smoother customer experience as evidenced by the data below which speaks to the success of this migration: 

22%-25% increase in overall ecommerce conversion rate
38% increase in mobile ecommerce conversion rate
13% decrease in the cart abandonment rate

Command C has been working with No Man Walks Alone (NMWA) since 2014. Our work has resulted in strong growth for the retailer:

17% revenue increase
24% increase in number of transactions
40% increase in mobile sales

We migrated this client from Magento 2 to Shopify Plus to support ERP and operations integration with Netsuite. We helped transition product data, customers, order history into two stores using the same core theme.

Command C has collaborated with Outlier to optimize site performance and speed, especially at times of peak demand. The new Shopify Plus site includes a new 3PL integration. Since our engagement began, the company has experienced:

71% increase in conversion rate
60% increase in number of transactions
8 hours of customer service time eliminated per week

Command C started with a technical discovery. Through this process, we arrived at Shopify Plus as the optimal solution for Taos – once we planned how to overcome some big challenges.  Some highlights of the migration included:

100% uptick in conversions
over 50% of online orders processed through Shop Pay
117% increase in BFCM sales

This WooCommerce to Shopify Plus migrations included migrations of customers, subscriptions, product data, and order history. We built Build-Your-Own (BYO) tooling that supports subscriptions (Recharge) as well as support and strategy for Celigo connector between Shopify and Netsuite.