Hidden Gears
Accepting new clients
5.0
(6)
Partner since January 2009
Contact information
Primary location
Hudson, United States
Languages
English
About
Business description
We’re a human-centric, data driven team. We enjoy finding ways to solve complex problems through design and digital strategy. Our philosophy is to build elastic, scalable and sustainable websites that can continue to serve our clients' needs over time as they grow.
Industries
Clothing and fashion, Food and drink, Home and garden, Jewelry and accessories
Featured work
Bluffworks
Bluffworks, a technical apparel company, needed custom Shopify Plus development to realize the complexity of their product options and fulfillment logic without sacrificing a strong brand identity. From product pages to checkout, Hidden Gears has provided user experience (UX) focused optimizations over a strong 5+ year partnership.View featured work
Clare
Over a series of iterations and development, we improved UX and design while diving deep into the setup of this headless commerce site built on React, Contentful, and Shopify. Touching nearly all aspects of the site, including a fully redone PDP and adjustments to collection, landing, about pages, and quiz results; we also debugging reporting and technical discovery for new features.View featured work
Field Company
Field Company is a new classic American brand selling the lightest, smoothest, and nicest cast iron pan on the market. Working with typography specialist POLY, we created an extensible design system which supports a best-in-class direct to consumer shopping experience and in-depth educational content that delves into the art and science of cuisine.View featured work
Rating5.0(6)
Overall rating summary
Ratings based on and
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Reviews
Jim Bode Tools
Quality of work
5Communication
5We are beyond pleased with the work Paolo has done for us. He developed our new website and working with him was THE best business to business experience we have ever had! (and we have been in business for 20 years). We are fortunate to live nearby so we could meet him and we trusted him instantly! From the second we met, he listened to our needs (which were many), and delivered on every one of...
Service reviewed: Theme customization
Kid Dangerous
Quality of work
5Communication
5We've been working with Hidden Gears now for a couple of years and I've got nothing but good things to say about Paolo on his team. When working with developers as someone without a strong tech background, there's always this fear that they will take advantage of you. Similar to a car mechanic, you're just not sure if you need all of the services they recommend or that it'll take that much time. W...
Service reviewed: Theme customization
Shopify merchant
Quality of work
5Communication
5After a year of hard work, we finally have a store that conveys who and what we are. Hidden Gears is deeply dedicated and caring, really co-creating a site that we are proud of, is intuitive, user friendly, and adaptable.
JOLYN
Quality of work
5Communication
5Hidden Gears has proven to be one of our most valued vendors. We cannot speak highly enough of Paolo and the team at Hidden Gears. We an apparel brand relying heavily on shopify and there is no way we could implement the store without the customization provided by Hidden Gears. They have been incredible when it comes to LISTENING to our needs and then coming up with unique solutions which solve...
Service reviewed: Troubleshooting
Cookbook Village
Quality of work
5Communication
5We have worked with Paolo of Hidden Gears on several projects after initially hiring him to migrate the design and functionality of former blog into our Shopify store. Most recently Paolo enhanced our store search feature. He is stellar and highly professional ... and a technical genius. He takes excellent direction as well which is critical to the success of our projects -- he is a true partner. ...
Service reviewed: Theme customization
Anvil Customs
Quality of work
5Communication
5Bottom line is that Paolo is my GO TO web guy. I built my own internet business, but Hidden Gears is who I will always use to keep my website up to par and always updated with SEO tactics. He has ALWAYS been quick to meet my needs and always reasonably priced. I never even need a quote from him anymore, as I know he is trust worthy and will do the job right. My web business has benefitted with...
Service reviewed: SEO